Brainstorming Suggestions At First Maryland Bancorp (Downloadable Version Only!)

While the promise of improvements in worker morale and energy makes employee empowerment and suggestion programs quite attractive, many companies wonder whether or not the benefits of such programs outweigh the costs. When the management of First Maryland Bancorp in Baltimore, Maryland, considered adopting its "Brainstorm" program, this was certainly a question, too. However, to the delight of all, Brainstorm cost less than $3 million to implement, yet resulted in approximately $24 million in measurable savings to the firm.