Why Managers Don't Recognize Their Employees

(Downloadable Version Only!)

Although the concept of positive reinforcement and the related principle that you get what you reward are well-founded in the psychology literature, the effective use of positive reinforcement by practicing managers is uneven and often totally lacking in day-to-day business operations. My Ph.D. study, abstracted below, explored the conditions that enable or inhibit the use by managers of non-monetary recognition. This publication is ONLY available in a downloadable format.

Available for download now. 2 Pages, 418KB. Requires Adobe Acrobat Reader.